Customer Privacy Policy

July 12^th, 2025

The code of ethics for customer privacy is to protect the confidentiality of customer data and ensure that their personal information is gathered, utilized, and released in a way that satisfies Customer needs and complies with legal requirements. Customers' information provided to the University will be used wisely. Therefore, this policy will assist in guaranteeing the University offers its clients high-quality services while adhering to the legal, ethical, and security of customer information collected. 

The University of Belize acknowledges the significance of customer privacy and is committed to safeguarding personal data. This policy outlines the principles and standards for the collection, use, and disclosure of customer information.

Rules and Regulation

Data Collection

The University of Belize may collect and process contact information such as a customer’s name, email address, phone number, mailing address, and social media account identifiers to facilitate communication with the customer. This information is typically provided directly by the customer. However, if a customer accesses the University’s website through a social media account, the University may receive certain contact details from the associated social media platform.

Purpose of Customer Information

The University of Belize may use the collected customer information to operate, maintain, and enhance its website. This information may also be used to process and complete school-related payments, generate and manage invoices, track payment activity, and handle other related financial documentation.

Customer Data Provided to Third-Party

The University of Belize may disclose customer information to insurance providers when necessary to obtain or maintain coverage for medical incidents that occur on its campuses. Additionally, such information may be shared when required for the establishment, exercise, or defense of legal claims, whether through formal court proceedings or other legal processes. The University will not share customer information with third-party entities unless legally required, with the customer’s written consent, or when necessary to protect the vital interests of the customer or the University.

Customer Right

Customers of the University of Belize have the right to access copies of their personal data. They may request corrections to any inaccurate or incomplete information and can ask the University to limit the processing of their data. Additionally, customers have the right to request the transfer of their personal information to another organization 

Diversity and Fair Treatment

The University of Belize is committed to fostering an inclusive environment that celebrates diversity in all its forms and prohibits discrimination based on race, ethnicity, gender identity, sexual orientation, age, religion, or disability. It ensures equitable and respectful treatment for all individuals, regardless of their background, identity, or circumstances. To uphold these values, the University holds itself and its employees accountable for addressing any instances of discrimination or harassment. It also integrates diverse perspectives and experiences into its academic programs, hiring practices, and institutional culture, while maintaining clear procedures for reporting and addressing complaints to ensure a discrimination-free experience for all customers.